SHIFTMARK
PERSONAL AND PROFESSIONAL DEVELOPMENT:
EMPATHY, THE UNIVERSAL HUMAN SUPERPOWER
EMPATHY
This interactive training reveals the powerful role empathy plays in transforming workplace culture. Participants explore the two core forms of empathy—cognitive (understanding others’ perspectives) and emotional (feeling what others feel)—through engaging discussions, real-life scenarios, and science-based assessments that measure their personal empathy levels. Framed as an innate superpower that we all possess, this session demonstrates how empathy enhances leadership, fosters deeper employee connections, and mitigates various biases. By making the invisible visible, this training empowers participants to identify blind spots, improve communication, and foster trust across differences that divide organizations. Rooted in the belief that empathy is not weakness but a form of wisdom, this experience inspires change from the inside out.
TRAINING INCLUDES:
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Innovative, engaging, humorous, and motivational delivery of content
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Highly interactive and introspective exercises
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Small group dialogue of sensitive topics related to working with males of color as a case study
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The use of compelling videos, images, and other media
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An overview of national, industry-specific data disaggregated by relevant demographics
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Anonymous audience polling and display of results in real-time. Responses are used as a basis for discussing sensitive topics and to allow participants to see how their attitudes or experiences compare to others. These results are saved as graphs and provided to the organizers.
FORMAT
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In-person 1 - 2 hours
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Live Webinar: 1 - 2 hours
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Online Learning Management System (coming soon)
RECOMMENDED AUDIENCES:
This course is strongly recommended for law enforcement, education, judiciary, corporate, non-profits, philanthropy, community, city/county government, and healthcare organizations as well as other entities in which bias has been shown to significant impact important life outcomes for large groups of citizens or customers.