IMPLICIT BIAS MITIGATION: ORGANIZATIONS (IB 201)

This solutions-based workshop is a follow-up to MindMarks’ IB 101 or an equivalent training/course taken by attendees. It is designed to reduce the impact of bias on the experiences, opportunities, and outcomes of employees and the communities or customers they serve. The training begins with reflections on the homework given in IB 101 and a few recommended next actions. The session will then detail how organizations can identify, manage, and possibly reduce organizational biases—biases held by a significant number or powerful minority of current or past employees that influence the employee or customer experience in an unequal manner. Solutions will be highlighted through adjustments to behaviors, practices, and policies. Attendees will be provided descriptions and examples of how to implement six evidence-based, bias-reducing practices best (these are the strategies fleshed out in the Bias Mitigation Series).

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IB 201 places emphasis on the organization. It will cover the following:

• Homework assignments from IB 101

• Review and discussion of implicit bias in the employee life cycle: hiring, talent development, promotion, and exit (a deeper dive training on these topics is offered in the "LeadMark" module).

• Three step model for addressing implicit bias in organizations: assessment, awareness, taking action

• The three components of a bias management action plan: transparency, objective standards, and accountability

• The potential impact of implicit bias on performance evaluations, team dynamics, and decision making in the workplace

• Small working group discussions regarding potential implementation of several recommended practices/policies from social scientists that are expected to reduce bias at the personal and organizational levels. This dialogue will include:


  • Identifying recommendations that are already being implemented as well as the challenges, lessons learned, and impact of each implemented recommendation

  • Selecting 2-3 new recommendations that can be implemented in the short-term

  • Identifying challenges and solutions to implementing the new 2-3 recommendations


  • Creating a list of concrete next steps toward implementation of recommendations

• An overview of follow-up activities and materials that will reinforce workshop information and increase the likelihood of long-term impact

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TRAINING INCLUDES:

Innovative, engaging, humorous, and motivational delivery of content

• Highly interactive and introspective exercises

• Small group dialogue of sensitive topics related to working with males of color as a case study

• The use of compelling videos, images, and other media

• An overview of national, industry-specific data disaggregated by relevant demographics

• A discussion of implicit bias from the target’s perspective

• Participants completing a measure of implicit bias and discussing the results

• Anonymous audience polling and display of results in real-time. Responses are used as a basis for discussing sensitive topics and to allow participants to see how their attitudes or experiences compare to others. These results are saved as graphs and provided to the organizers.

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FORMAT

• In-person 1.5 - 3 hours

• Live Webinar: 1.5 - 3 hours

• Online Learning Management System (coming soon)

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RECOMMENDED AUDIENCES:

This course is strongly recommended for law enforcement, education, judiciary, corporate, non-profits, philanthropy, community, city/county government, and healthcare organizations as well as other entities in which bias has been shown to significant impact important life outcomes for large groups of citizens or customers.

 

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